Upgrade account via portal

www.plus.net

click login

u/n p/w

Click member center

Connection settings, (left hand side of the screen)

Click upgrade account button

To find product comparison -residential

residential

broadband

which is right for me (blue box)

Migration In

click residential

already got broadband pinkish button

Got your mac key?

Pick packages

Invoices

click login

u/n p/w

Click member center

Account Details

view transactions

click the invoice number

Voyager Stuff

http://www.plus.net/support/adsl/usb_hardware_guide.shtml

Change account via member center

Member center

connection settings

click upgrade account

Broadband speed tester

http://speedtester.bt.com - if you are using BT's DNS servers

http://217.35.209.142 or http://217.32.105.42 - if you are using PlusNet DNS servers

Raise a contact us ticket

click login

u/n p/w

Click help

Click more under the green mouse where it says contact us

Scroll down page

Click new query

Temp dial up account

Username & Password: signup - 0845 1400101

Setting DNS

http://www.bcuc.ac.uk/main.asp?page=2207